Service price
Set by the professional and shown on their page.
Pricing
Clear fees from the start
Customers pay the service price and an app fee. Professionals pay a commission on bookings.
- No sign-up fee
- No subscription
- Breakdown shown before you pay
For customers
You see the whole breakdown before you pay.
Travel
Only for home visits, based on distance.
App fee Rp4,000
Once per booking, the same for every payment method.
- Service price
- Rp150,000
- App fee
- Rp4,000
- Total
- Rp154,000
An example using the rates in force now.
For professionals
You only pay when there is a booking.
Sign-up and profile
No sign-up fee and no subscription.
Commission 10%
On bookings that come through Spesialis.
Pay links 5%
The commission for customers you bring yourself.
Transfer fee Rp3,000
Deducted each time your balance is sent to your bank.
- Service price
- Rp150,000
- Commission 10%
- −Rp15,000
- Your share
- Rp135,000
The Rp3,000 transfer fee is deducted when the balance is sent.
Fees when something goes wrong
These fees only appear in specific situations.
Cancellation charge
Cancelling after payment is charged by how close the scheduled time is.
Refund transfer fee Rp3,000
Deducted only when you cancel yourself.
Fault fee
For professionals who cancel or do not show up.
Questions about fees
What is the app fee?
The app fee is a Spesialis fee of Rp4,000 per booking, paid by the customer and the same for every payment method. It is shown in the breakdown before you pay.
What commission does Spesialis take?
Marketplace bookings carry a 10% commission. Pay links, for customers you bring yourself, carry 5%. Your share is shown on every booking, and a booking keeps the rate in force when it was made.
Is there a payout fee?
Each transfer has a Rp3,000 fee deducted. A balance still under Rp10,000 after the fee waits to be combined, so daily transfers cost less when you have many bookings.
What does it cost to join as a professional?
There is no sign-up fee and no subscription. Spesialis takes a commission on bookings, and a transfer fee when your balance is sent to your bank.
What does cancelling cost me?
Before paying: nothing. After paying: a charge on the service price and travel based on how close the scheduled time is, at least Rp10,000 including the app fee and transfer fee. The exact amount is shown before you confirm.
What is a pay link?
A bill you send to your own customer so they pay through Spesialis. It carries a 5% commission and the customer pays a Rp4,000 app fee. Once paid, you arrange any cancellation or refund with the customer yourself.